Privacy Policy
Information We Collect
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information when you subscribe to our services
- Content and data you generate while using our services
- Communication records when you contact our support team
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process your payments and prevent fraud
- Send you technical notices and support messages
- Communicate with you about products, services, and events
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee its absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us. We may retain certain information as required by law or for legitimate business purposes.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. Users must notify us immediately of any unauthorized use of their account.
Prohibited Data
Users are advised not to enter sensitive personal data into our services. This includes, but is not limited to, social security numbers, financial information, health records, or any other sensitive data as defined by applicable laws.
We are not responsible for any consequences arising from the entry of such data by users.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make updates, we will revise the "Last Updated" date at the top of this Policy. For non-material changes, the updated Privacy Policy will become effective immediately upon posting.
If we make material changes that significantly affect how we process your personal data or your privacy rights, we will notify you in advance. Such notice may be provided via email, an in-app notification, or by posting a prominent notice on our platform. If required by applicable law, we will also seek your explicit consent for these changes.
Your Continued Use
Your continued use of our Services after updates to this Privacy Policy take effect constitutes your acknowledgment of the updated Policy and your agreement to abide by its terms. If you do not agree with any updates, you may discontinue your use of the Services and contact us for further assistance.
Use of Personal Data in AI Systems
Our Services may process data to generate content using Large Language Models (LLMs). However, we do not store sensitive or confidential information submitted in prompts beyond what is necessary to provide the Service. Users are advised not to include personal data or proprietary information in prompts.
We implement measures to safeguard data privacy and comply with applicable regulations. For more information, please refer to the "Data Usage" and "Data Processing" policies below.
Data Usage Policy
Scope of Data Collection: We collect and process data that is strictly necessary to provide our Services. This may include:
- User-provided inputs for generating content (e.g., prompts, queries).
- System-generated metadata (e.g., timestamps, usage statistics).
We do not store or process sensitive or confidential user information provided in prompts. Users are encouraged to anonymize data before submission.
Use of Collected Data: Collected data is used to:
- Generate requested outputs (e.g., summaries, reports, or comments).
- Improve the quality and functionality of our Services.
- Ensure compliance with applicable laws and regulations.
Data Retention: We retain data only as long as necessary to fulfill the purposes outlined above. System logs and metadata may be retained longer for analytical or security purposes, but these records do not contain user-submitted content.
Data Processing Policy
Processing Practices: Data submitted to our Services is processed in real-time and is not stored persistently beyond the session required to generate the requested outputs. We utilize secure environments to process all data.
Third-Party Services: Our Services may rely on third-party providers to perform certain operations (e.g., cloud-based processing). All third-party services are contractually obligated to adhere to strict confidentiality and data protection standards.
User Responsibilities: Users are responsible for ensuring that submitted data complies with all applicable laws, including but not limited to data protection and intellectual property regulations. Sensitive, confidential, or legally protected information should not be submitted.
Security Measures: We employ industry-standard security measures to protect data during processing, including encryption and access controls. For more details, refer to our "Security Policy."